Omnichannel
How to Align Expectations and Reality?We negotiate with many clients every day. The most difficult part is not to price or conduct a presentation with beautiful slides and many buzzwords,
Digital Customer Experience
How does the digital consumer look like?In the past, the consumption relationship was almost unilateral. The only interaction between brand and consumer happened at the time of the sale, in
Digital Customer Experience
Customer experience in the tax area, is it possible?To talk about customer experience is to talk about the customer journey and how they interact with a brand, that is, how they relate to the company fr
Digital Customer Experience
Oracle Announces CrowdTwist Purchase Focusing on Customer ExperienceOracle announced this week the purchase of CrowdTwist, maker of a customer loyalty platform. According to information released by ZDNet, the software
Omnichannel
How to Align Expectations and Reality?We negotiate with many clients every day. The most difficult part is not to price or conduct a presentation with beautiful slides and many buzzwords,
Omnichannel
How to win frauds in omnichannel?
Omnichannel
Mobile Retail And Its Strategy
Digital Customer Experience
How does the digital consumer look like?In the past, the consumption relationship was almost unilateral. The only interaction between brand and consumer happened at the time of the sale, in
Digital Customer Experience
Customer experience in the tax area, is it possible?
Digital Customer Experience
Oracle Announces CrowdTwist Purchase Focusing on Customer Experience
Digital Customer Experience
How to retain and delight customers?
Digital Customer Experience
How Marketers Can Develop a Listening Culture